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Welcome to our very own RTIC cooler review!
If you are a hiker, camper or outdoorsman who just needs a cooler that can handle your extended trips, the last thing you want to worry about when you are in the woods is your food supply going bad because of a faulty cooler.
While there are options out there, what you really need is something durable and well-constructed that can retain ice for long periods of time.
Sure, the names that you are used to are companies like Yeti, Orca, or Pelican coolers, BUT they do come with a price tag.
In this RTIC cooler review, we’ll discuss in detail their claim of being “Half the price of Yeti and holds more ice.”
With their strategic and aggressive advertising at rticcoolers.com (and in media), there’s a good chance you have already heard of them. Now, before you make a decision there are some things you need to know.
NOTE: this is the RTIC ice chest review. If you're looking for the RTIC soft coolers review, click here. If you'd rather read review of the RTIC's tumbler, click here.
RTIC Coolers Lineup
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| item-title | RTIC 20 QT | RTIC 45 QT | RTIC 65 QT | RTIC 110 QT | RTIC 145 QT |
| to-center | Capacity 22QT (24 cans) 25 pounds of ice 5.5 gallons | Capacity 45QT (36 cans) 40 pounds of ice 11.25 gallons | Capacity 65QT (64 cans) 70 pounds of ice 16.25 gallons | Capacity 110QT (110 cans) 115 pounds of ice 27.5 gallons | Capacity 145QT (145 cans) 155 pounds of ice 36.25 gallons |
| to-center | Interior (L X W X D) 13.75" x 10.87" x 8.75" | Interior (L X W X D) 19.37" x 11.87" x 10.50" | Interior (L X W X D) 24.75" x 13" x 11.75" | Interior (L X W X D) 27.75" x 16.25" x 14.12" | Interior (L X W X D) 34.12" x 17.25" x 14.12" |
| to-center | Exterior (L X W X D) 20" x 15" x 13.75" | Exterior (L X W X D) 26.50" x 15.87" x 16.50" | Exterior (L X W X D) 32.25" x 17.12" x 18.50" | Exterior (L X W X D) 35.37" x 19.87" x 20" | Exterior (L X W X D) 41.62" x 20.87" x 20" |
| to-center | Weight 17.5 lbs | Weight 25 lbs | Weight 36.5 lbs | Weight 48.5 lbs | Weight 59.5 lbs |
| to-center | Common Uses • Job site • Beach trips • Campsite, kayak, canoe • ATV or golf cart • At the big game | Common Uses • Day long fishing • Weekend trips • Back of pick-up truck • Small game • Tailgating | Common Uses • Lake fishing • Hunting small game • Camping trips • The ultimate party cooler • Small Back up refrigerator | Common Uses • Offshore fishing • Hunting medium game • Extended camping trips • The ultimate party cooler • Back up refrigerator | Common Uses • Big game fishing • Hunting big game • Extended camping trips • Main marine cooler • Back up refrigerator |
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RTIC Cooler Review – A Comprehensive Look
There are many great qualities and features that come with the line of RTIC coolers. Here is anything and everything you will need to know before making your next buying decision.
RTIC Coolers Out Of The Box
The RTIC cooler is literally ready right out of the box. Once you open the box it is shipped in, you will find it in a plastic bag that covers it completely.
This is probably done so to help prevent scratches, but you’ll find it to be durable enough to withstand the shipping transport.
It is fully assembled with the T latches, rope handles and feet. This truly makes it ready to go once you open the box.
It can go directly from the box to your vehicle or anywhere else. No assembly required. Nice.
The RTIC Ice Chest Build
There’s a term that you may have heard of when you read up on high-quality coolers – Roto Molding.
It’s a method of molding that ensures the highest quality and one-piece cut. When it comes to high performing coolers, this is a must.
With an RTIC ice chest, you’ll find this process in their cooler creation. It calls for an exact cut and thickness within the wall, as well as all around the cooler which produces no imperfections.
You may be wondering, what’s the big deal?
Here it is. From the practical standpoint, this method of molding provides two levels of quality and protection which means:
- Maximizing the amount of ice retention time on the inside
- Ability to withstand heavy abuse on the outside
With a variety of sizes to choose from, you’ll be able to provide an option for the individual weekend warrior or even larger groups going on a camping trip.
But just how long will the ice last?
Glad you asked.
Insulation Quality
With the roto-molded walls, you’ll find two-inch-thick polyurethane foam insulation, with lids up to three inches thick. This is on par with YETI and the other coolers like it.
The cool lift design will keep your cooler above hot surfaces giving you the best possible ice retention time.
Okay, so this is probably what you wanted to know, right?
How long will RTIC coolers hold ice?
According to their website, you can expect ice retention times of up to 10 days.
So, are we talking about a portable freezer, able to keep the food ice cold for 10 days or so? In the ideal world, yes, that would be possible. The cooler itself is capable of that.
However, in the real world, the ability to keep ice for X days really does depend on a multitude of factors. Was the cooler pre-chilled? Was it kept in the shadow? Was the lid opened only when really needed?
Finally, what kind of ice was used, just ice cubes? Or maybe it was block ice, combined with crushed ice? Or dry ice?
You see, it really does depend on these and other factors, and RTIC is no exception here.
Typically, however, a good rotomolded cooler – and the RTIC is obviously such – with over 2-inch insulation, good quality gaskets and tight latches, should keep the ice at least for 4-5 days. The bigger the size of the cooler, the more room for the ice, and the longer ice retention times.
Therefore, a 25-quart ice chest won't keep ice as long as the 100-quart one. Keep this in mind.
Week-long ice retention is very much possible if you apply some of the tips listed here.
The conclusion here is that you should keep the RTIC's 10-day ice retention promise with a grain of salt. Yes, it is possible. But you need to prepare yourself and your cooler for this. That also includes packing food appropriately, and using the optimal ice-to-contents ratio.
Realistically, it's best to assume the RTIC will perform well anywhere between 4 to 6 days, depending on the factors we've just mentioned.
RTIC Ice Chests – Available Sizes
When it comes to RTIC coolers you’ll be able to find one for every occasion.
RTIC 20
On the smaller side is the RTIC 20. This is perfect for the individual or just a few people who may need drinks and food kept cold for a short trip. It's a direct competitor to the more expensive YETI's Roadie cooler.
The RTIC 20 weighs in at 17.5 pounds and comes in at an outer measurement of 17 ¾” x 11 ¼” on the bottom side of the cooler and 20” x 13 ¾” on the top side of the cooler. It stands at 15” and will fit comfortably in your back seat.
It can hold 24 cans or 25 pounds of ice. In pure liquid form, you will have ample room for 22 quarts or 5 and a half gallons.
RTIC 45
A step up from the RTIC 20 is the nicely built mid-size RTIC 45.
Not only will this cooler be able to store food and drinks, but it will be perfect for hunting and camping, especially for smaller game.
The RTIC 45 weighs in at 25 pounds and comes in at an outer measurement of 25 ¼” x 13 ¾” on the bottom side of the cooler and 26 ½” x 16 ½” on the top side of the cooler. It stands just a shade under 16” and will fit comfortably in the back of your pickup truck or tailgate.
This cooler can hold a case and half of cans (36) or 40 pounds of ice. You can also fill it with 45 quarts or 11.25 gallons of liquid.
RTIC 65
The beauty of the RTIC 65 is that it can accommodate a large group of people, yet it can be handled and picked up by one person. However, having two people carry it may be a safer bet.
The RTIC 65 weighs in at 36.5 pounds and comes in at an outer measurement of 30 5/8” x 15 ½” on the bottom side of the cooler and 32 ¼” x 18 ½” on the top side of the cooler. It stands at 17 1/8” and is perfect as a party cooler, on rafting trips and functions well if you are hunting bigger game.
It can hold several cases of cans (64) cans or a whopping 70 pounds of ice. If you are filling it with liquid, you’ll find that you can easily fill it with 65 quarts or 16.25 gallons.
RTIC 110
The RTIC's 110-quart cooler has been introduced a bit later than the first three sizes we talked about.
RTIC has listened to the customer feedback and finally made a decision to introduce two large sizes coolers, one of them being the 110-qt cooler.
The RTIC 110 weighs in at 48.5 pounds and on the outside, it measures 33 7/8” x 17 1/8″ on the bottom side, and 35 3/8″ x 20″ on the top side. With a height of nearly 20″, it's high enough to comfortably use it as a bench on the boat.
The best thing is that it's capable of holding way more contents inside. When measured with how many cans fit inside, the answer is 110 cans. If you fill it with the ice only, it's going to take 115 lb of it.
The 110-quart capacity translates to 12.5 gallons of the water.
RTIC 145
With the RTIC 145, one would say “now we're talking!”. Indeed, the RTIC's decision to bring the 145 quart cooler on the market means something. Until some time ago, the only way to go was to either buy a large YETI or stick to then-largest 65-quart RTIC. Now, however, there's this one.
Measuring respectable 40 1/8″ x 17 1/8″ on the bottom, and 41 5/8″ x 20″ on the top side, this ice chest will be suitable for those who hunt for a big game. Still, it's not as large as the largest YETIs, but this size is a sweet spot for many.
Bigger size comes with a heavier body though. It weighs 59.5 pounds when empty. You can fill this baby with either 145 cans of beer, or 155 lb of ice. The 145 quarts means that you'd be able to put as much as 36.5 gallons of water inside (if you want to).
Available Colors
The RTIC coolers now come in three colors: white, tan, blue, seafoam green, grey and pink. The latter, however, is an option when you choose the smallest 20-quart cooler.
You can see all the available color options put next to each other at RTIC's official store here.
Key Features
There are many different features that make RTIC coolers attractive for the prospective cooler buyer.
An RTIC Cooler Review would be incomplete without speaking about some key features. We’ll dive in a little deeper here starting from top to bottom.
T Latches
If latches break or aren’t very user-friendly, then it renders the cooler ineffective. Instead of skimping on the latches, the RTIC cooler ensures that you are cared for. The
T Latches lock into place and stay in place to handle different conditions that it may be exposed to.
The “T” design stays put in the body of the cooler and makes it easier to grip and handle (no pun intended) when it comes time for you to grasp it when you want to open up the cooler.
The durable silicone it is made out of ensures that they won’t corrode over time and heavy use.
Freezer Grade Gasket
It’s useless how great your cooler is if it can’t keep the cold air in and hot air out.
Around the lid of the cooler you will find a freezer grade gasket measuring ¼ inch wide and ¼ inch thick, that not only seals off the cooler to keep contents colder for longer periods of time but also prevents leakage.
A Handle You Can Handle
Small sections on the edge of a lid won’t do if you have a vacuum-sealed cooler. In fact, it can get extremely difficult to open if there isn’t much room for you to work with.
The edge of the lid of the RTIC cooler extends ½” past the edge of the cooler, ensuring that you have more than enough room to grasp and open.
While the T Latches keep the lid in place and make it easier to “unlock” the lid, the extended easy lift handle makes sure that you are using the lid to open it up and not the latches, which can be seen amongst some other coolers.
Molded Tie Down Slots
If you will be venturing off-road or anywhere that will cause your cooler to bounce around, then you will really enjoy the molded tie-down slots.
These sections on the side of the cooler make it a breeze to secure your trailer to your transportation – be it a truck bed or even a boat.
Carrying Handles
You get to choose how you want to carry your RTIC cooler as you will find two types of handles.
One set is a molded-in style, while the other is a rope handle. Depending on how heavy your cooler is, you can decide how you want to carry it by using one of these two handles.
Hinge System
A full-length hinge system ensures that the lids of the RTIC cooler don’t overextend or separate from the rest of the body of the cooler.
The strength of this system cannot be overstated, as a lid that gets separated from the rest of the cooler is not really one that you want to be depending on. This is especially the case if you are gone on an extended trip.
Non-Slip Lid & Locking SystemFor those outdoorsmen that may need to use a cooler as a platform to stand on, they will find the non-slip surface of the RTIC cooler to be ideal.
Add in a locking system and you have just added in another layer of security to not only keep everything in your cooler secure, but also to help keep the lid in place should you need it to do so.
Commercial Grade Insulation
As mentioned earlier, the 2” to 3” thickness you’ll find around the cooler will keep frozen ice for up to 10 days (but as we said, take it with a grain of salt, and think of 4-6 days unless you prepare the cooler and its contents to perform better than that)
While the freezer-grade gasket will seal it off to allow your RTIC cooler to function as a portable freezer.
Dry Ice Compatibility
Another feature that you may find attractive is the compatibility of the RTIC ice chest with dry ice.
Should your needs call for dry ice, you’ll be happy to know that RTIC coolers will allow you to use just that. In fact, in our recent post, we recently picked RTIC as one of the best dry ice cooler.
Draining System
At the end of the day, you’ll need to clean and drain your cooler.
This can become a problem if it doesn’t drain properly, but RTIC has already taken care of this for you. This two-step system calls in the easy flow drain to make quick-draining possible, as well as a rapid V drain which will allow for complete draining with a recessed V-Drain.
Cooling Feet
Specially designed feet keep the cooler off of the ground AND off of hot surfaces, to give the RTIC cooler the best possible chance to stay as cool as possible, even in the hottest conditions.
Bear Resistant
As is the case with many coolers, RTIC coolers have done their best to join the “bear-proof coolers club“, making their coolers ready to protect bears from accidentally eating contents and the actual coolers themselves. The special roto molded design helps to make sure of that.
Non-Slip Lid & Locking SystemWho Is The RTIC Cooler For?
The RTIC 20 is ideal as a personal cooler. If you are working at a job site or just off golfing with a few friends, then this will be perfect for you.
It will also function well for a weekend trip or if you plan on camping by yourself or with another person.
The RTIC 45, as big as it is can still be carried by one person.
This mid-size cooler is ideal for a fishing trip, if you are camping or even tailgating at the next big game. Speaking of game, this cooler also functions well should you decide to hunt small game and need to store it.
The RTIC 65, as large as it is can also be carried and handled by one person, though you may want to get an extra hand.
This cooler will be an excellent mid-sized marine cooler, will work great on a hunting trip or even for longer camping trips. You can use it potentially as a backup refrigerator, for parties or even when hunting.
However, when you're hunting for a big game, or have a large boat, then 65-quart cooler may not be enough.
RTIC did realize that that, and so they introduced two bigger ice chests to their line-up: the RTIC 110, and the RTIC 145.
The latter two are pretty big for sure. That said, they come nowhere close the YETI which – aside of the similarly sized 125-qt and 160-qt ice chests, also offers three even bigger coolers: 210, 250 and 350 quarts.
To conclude this part, with 5 cooler sizes available as of early 2020, clearly, the RTIC's strategy is to target only the most popular cooler sizes, whereas the YETI is big enough to offer even more sizes, filling the gaps in between and also addressing some smaller niches.
RTIC Reviews – What Are Actual Users Saying?
This is where we get down to the nitty-gritty to see what actual users are saying.
One user shared that they liked the build and ice retention time of the RTIC cooler. The user mentioned still having ice after 14 days, which goes well beyond the manufacturer’s claim.
The user also mentioned using the cooler as a step stool which spoke to the non-slip lid.
A user commented that they liked the build of the cooler and that they seemed to be well made, but the one thing that they didn’t like was that the warranty was only good for 30 days (updated: it's 1 year now for ice chests and soft coolers, and 90 days for the day coolers and the RTIC drinkware)
While that may sound like a short amount of time (e.g. YETI gives 3 years), the one thing that needs to be factored in is the tremendous cost savings that come into play as opposed to some similar coolers on the market.
Another user mentioned still having ice in the RTIC 45 after four days and was pleased with the product.
However, the user did mention seeing some others comment on the drain plug not being insulated and provided a solution which was to place a wine cork in it as a perfect fit and fix.
You can dive deep into actual customer reviews right here (scroll down to the bottom of the page).
RTIC vs. Yeti Coolers – Which One Is Better?
Choosing between RTIC vs Yeti isn't easy, as both brands have a lot to offer, so before you make a decision it's worth to compare both choices.
We'll announce our winner in a second, but before we say which one would be our choice, let's briefly compare both ice chest lines. Here we go.
The Basics
For your convenience, here’s a quick side-by-side look at the RTIC cooler vs Yeti cooler line:
| item-title | RTIC 20 | Yeti Roadie 20 | |
| Design: | Roto Molded | Roto Molded | |
| Capacity: | 22 QT 24 cans 25 pounds of ice 5.5 gallons | 20.8 QT 16 cans 20 pounds of ice 5.2 gallons | |
| Weight: | 17.5 lbs. | 15 lbs. | |
| Outside Size: | 15” x 20” x 13 ¾” | 14 3/8” x 19” x 13 ¾” | |
| item-title | RTIC 45 | Yeti Tundra 45 | |
| Design: | Roto Molded | Roto Molded | |
| Capacity: | 45 QT 36 cans 40 pounds of ice 11.25 gallons | 37.6 QT 28 cans 34 pounds of ice 9.4 gallons | |
| Weight: | 25 lbs. | 23 lbs. | |
| Outside Size: | 15 7/8” x 26 ½” x 16 ½” | 15 ½” x 25 ½” x 16” | |
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| item-title | RTIC 65 | Yeti Tundra 65 | |
| Design: | Roto Molded | Roto Molded | |
| Capacity: | 65 QT 64 cans 70 pounds of ice 16.25 gallons | 57.2 QT 42 cans 52 pounds of ice 14.30 gallons | |
| Weight: | 36.5 lbs. | 29 lbs. | |
| Outside Size: | 17 1/8” x 32 ¼” x 18 ½” | 16” x 30 ½” x 17 ½” | |
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Real Space
Here’s a look at what you can expect as far as actual “usable space.” These are directly from the manufacturer’s site.
Because the YETI has significantly more sizes to choose from, we only picked up the sizes that match RTIC's offering. And so:
RTIC 20 vs Yeti Roadie
The RTIC 20 can hold 24 cans or 25 pounds of ice, while the Roadie can hold 16 cans or 20 pounds of ice. It's 22 qt vs 20.8 qt.
RTIC 45 vs Yeti Tundra 45
The RTIC 45 can hold 36 cans or 40 pounds of ice, while the Tundra 45 can hold 28 cans or 34 pounds of ice. It's 45 qt vs 37.6 qt.
RTIC 65 vs Yeti Tundra 65
The RTIC 65 can hold 64 cans or 70 pounds of ice, while the Tundra 65 can hold 42 cans or 52 pounds of ice. It's 65 qt vs 57.2 quarts.
RTIC 110 vs Yeti Tundra 110
The RTIC 110 can hold 110 cans or 115 pounds of ice, compared to Tundra's 74 cans or 90 pounds of ice, respectively. As a note, RTIC is much heavier, at 48.5 lbs, while Tundra 110 weighs 39 lbs.
Yeti vs RTIC Coolers – Ice Retention
When it comes to Yeti vs RTIC ice retention, the numbers can be all over the place. For one thing, conditions matter as well as how the individual using it will matter.
For instance, taking a cooler on a camping trip in the hot sun will affect the ice retention time, as well as how the individual packed the contents, in addition to how often it is opened up. We covered this earlier in this post.
There is a big difference as far as ice retention times between a cooler staying shut and only being opened once a day, as opposed to being opened several times throughout the day. Again, there are many things that factor in to the actual Yeti vs RTIC ice retention times.
The numbers you will see online from past users will also vary, as some have reported several days of frozen ice, with others reporting up to two weeks with frozen ice.
According to the YETI website, they make no claims of how long ice retention times will last, also citing the conditions and user as variables on time. We did check it, however, at number of occasions. If you read our YETI Tundra review or a wheeled YETI Haul review, you'll get a better understanding on how these coolers perform.
On the other hand, RTIC claims on their website, ice retention times of up to 10 days. It’s worth noting that the user above mentioned it exceeding that time!
While the numbers may vary from cooler to cooler, condition to condition and person to person, what you can expect is at least a few days of ice, as long as you are not careless in the use of the cooler.
When it comes to ice retention times, we think it's a tie. Both coolers perform as good.
RTIC Coolers vs Yeti – And The Winner Is…
When you look at the two coolers side by side, they are very similar when it comes to the build quality, and design. They are very near to each other.
When it comes to big purchases like this one, many often will choose the premium name brand over the rest.
If you tend to gravitate towards a premium name brand and can afford the costs, then you may lean more towards the Yeti line up.
However, if you are looking at this from a different standpoint, one where cost and pure value for your money comes into play, then we would recommend the RTIC.
Again, please keep in mind that the reason we are saying this is from a purely cost-based point of view, but in our opinion, this is precisely what makes RTIC a winner in our RTIC coolers vs Yeti coolers battle.
Where To Buy RTIC Coolers?
According to the RTIC website, they are a direct-to-consumer brand which means you won’t see their products in any stores or at any dealers.
To get your hands on an RTIC cooler you can order it directly from their website.
RTIC Cooler Accessories
When you purchase a cooler, that’s pretty much it, right?
Not with RTIC coolers. There are several accessories available that can transform your RTIC cooler into much more.
For example, say that you are going on a hunting trip and need to store some of your catch in the cooler, but still want to store some of your food and beverages.
It’s probably not the best idea to have your sodas and sandwich meat mixed in with some freshly caught salmon, which is when you’ll need a divider.
The RTIC 45 and RTIC 65 offer dividers to help turn your cooler essentially into two. You’ll be able safely to separate your catch from your food supply.
If you’d rather suspend items when it comes to separation, you can also pick up baskets that come in the sizes mentioned above as well.
Need an extra drain plug or found that one of the feet went missing on your cooler? No problem, you can get extras here as well.
Oh, and did we mention we recently posted the RTIC koozie review, which can be a nice addition to the ice chest (although it's not an accessory per se, but a standalone product).
The beauty of this is that you aren’t just bound to RTIC branded accessories. You can also check out some third-party sites that offer other add-ons and accessories for the RTIC cooler line.
RTIC Cooler Review – The Bottom Line
When it comes to quality, build, size and ice retention times, the RTIC brand of coolers matches up extremely well with other similar coolers on the market. Where it differentiates itself is in price.
We hope that this genuine, first-hand RTIC Cooler review has shown you everything you need to know before you make your purchase.
For the price and quality, you truly can’t go wrong so if you're thinking of purchasing a cooler then RTIC is the right choice. But don't take our word, read through these first-hand reviews at rticoolers.com.
See you next time on our blog!
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We just bought a 65 qt. and a 20qt. RTIC cooler and would have gotten the 45qt. if it had been in stock. We camp every month and kayak and scuba dive so we needed coolers that could keep up with our lifestyle and did not want to pay “That” much for a Yeti. On our first camp trip with the 65qt. RTIC we put two 16lb. bags of ice in the night before we left and that ice lasted 8 days!!!!!!!!! Hope the RTIC stays afloat in the market…Thanks, 2 very happy cooler people.
I received the sofside 30 as a gift when I entered a bass tournament. Glad I didn’t pay for it. Ice lasts less than 5 hours in it and this was when it was stored inside a vehicle in 70 degree weather. I have other brands of coolers far less expensive that do a better job. We also have a Yeti which does a great job but they are heavy and I have to put it into the car and then load it otherwise I cannot lift it to get it into my vehicle. Looking for the perfect cooler, something that holds ice for at least a day or two and light enough that a gal can lift it when filled.
I have the 20 can soft cooler and it’s junk. I have used my cooler maybe 10 times. It looks brand new and the zipper won’t zip. I contacted customer service and they said it was out of warranty by 2 months. I requested the owners of the company to contact me and they will not. When comparing these coolers to yeti all I can say is you get what you pay for. Buy cheap and you get cheap. Save your money and buy a good cooler!
Don’t waste your money on this piss poor cooler!
Todd
great coolers but if your delivery doesn’t make it to your hands they will not help you one bit. mine was delivered yesterday and fedex left it out by the road instead of taking it to the door. fedex said to contact rtic for a refund or reship, then rtic has to file a claim with fedex. rtic says they are not responsible. now I’m out the money and the cooler. rtic says to file a claim under my homeowner insurance , are they out of their mind. then I have to pay the deductible for a100 dollar cooler,
Check your figures, 20 QT 24 cans, 45 QT should be closer to 24/20 x 45 or 54 cans not 36 cans or the smaller cooler is off?
I bought an rtic 65 qt cooler expecting to get a rugged cooler that can withstand the elements while holding ice for days. The cooler is durable which is why it is getting a 2 star rating instead of 1. However, I find it unacceptable for a cooler that cost $200+ to have a lid warp and the company not stand by their product and replace it. With the lid being warped it doesn’t hold ice any longer that you $50 walmart igloo cooler. So I basically paid all the extra money for a cooler that is a little more durable than an igloo. And I take care of everything I own including my cooler. I dont throw it around, I dump the water and towel dry the inside after every use, and noone is allowed to sit or stand on the cooler, which is really why my mind was baffled when I realized my lid was warped. Btw their website has a guy standing on one of the larger coolers while fishing. I can only imagine how that lid will turn out after a couple of fishing trips. I also purchased a new rtic 20 quart cooler at the same time and it still performs flawlessly to this day. I would give that one a 5 star rating however I can honestly say I will be going to a competitor before buying another large cooler. I did contact customer service and they were prompt with getting back to me but since I was outside of the warranty window they wouldnt do anything for me. I still stand by my rating because I know how I have taken care of the cooler and just cany justify spending $200 plus dollars every couple of years for a cooler that wont hold ice.
Ordered a cooler from rtic on 5/15/21. Was supposed to be delivered on 5/20/21, it’s never shown up, I called rtic and they told me to go to the post office to track the package, this is no way to treat a customer, won’t refund my money, now going to have to contact my credit card company to stop payment to rtic. Never again a rtic customer.